Refund eligibility depends on the cancellation policy of the respective hotel or service provider.
Refund Process
- Eligible refunds will be initiated after confirmation from the vendor.
- Refunds are normally processed within 7–14 business days, depending on the payment method and bank.
Non-Refundable Cases
- No-show bookings
- Non-refundable promotional bookings
- Late cancellations beyond the allowed period
- Services already utilized
Partial Refunds
Some bookings may qualify for partial refunds after deducting applicable cancellation charges.
Payment Gateway Charges
Payment gateway or bank processing charges, if applicable, may be deducted from the refund amount.